The Impact of Words
Words have a great impact. A person might utter a word without thinking about it being pleasing or not to Allah, and so he might ruin his life and bring Allah’s punishment upon himself in the Hereafter On the other hand, he might utter a word because of which Allah will undoubtedly raise his degrees in Paradise.
The Prophet (pbuh) said, “Truly, a person says a word that is pleasing to Allah and though he does not give it any importance, Allah raises him a number of degrees because of it. And truly, a person says a word that is displeasing to Allah, and though he does not give it any importance (when he says he will sink because of it into Hellfire.”
Speak Good or Keep Silent
A Muslim should weigh his words before he speaks. If he feels that what he is about to say is pleasing to Allah, then he should surely speak; otherwise, he should remain silent. The Prophet (pbuh) said, “…Let him who believes in Allah and the Last Day either speak good or keep silent”
(Al-Bukhaaree and Muslim)
In another hadeeth he mentioned that saying a good word is an act of charity.
Remember that being talkative often leads to sinning, and carelessness in the choice of words often leads to mistakes. Once the Prophet (pbuh) asked his companions, “Do you know what backbiting is?” They replied, “Allah and His Messenger know best.” Then he said, “Backbiting is talking about your brother in a way that he dislikes.” Someone asked, “What if my brother is as I say?” The Prophet (pbuh) replied, “If he is as you say, you have backbitten him and if he is not as you say, you have slandered him.”
Do not Interrupt Someone while He is Speaking
It is bad manners to start to speak in the middle of another person’s speech. A wise person does not speak until there is an interval of silence. Avoid interruption unless it is very important and unavoidable, and then quickly apologize for doing so.
Gossip and Cattiness are Signs of Bad Manners
It is also bad manners to discuss other people’s affairs that are damaging or harmful to them. only jokes that are in good taste and free from lies should be told. A good Muslim does not engage in vulgar, crass or cruel jokes.
Speaking in a Low Voice
The Quran says, “And be moderate in your pace and lower your voice; indeed, the most disagreeable of sounds is the voice of donkeys.”
By keeping your voice low, you not only show good manners with people but also obey Allah’s commands.
Speaking with a loud voice is bad manners. When a person speaks in a loud, harsh voice, he shows that he has no manners and he has no respect for others.